Still Have Questions?
We Want You to Feel As Prepared as Possible
Questions Others Have Asked
Is there something else you’re wondering? We’ve done our best to answer it down below.
Do I need to make a reservation?
YES. All hotel guests, fitness center visitors, spa clients, and etiquette students must make a reservation for the desired service. This can be done through the Guest Portal on our website or by contacting a Concierge.
What should I pack for my dog's stay in the hotel?
Any dry food should be portioned out into individual meals. Each suite is equipped with high-quality Snoozer bedding as well as dishes for food and water. Please feel free to send along any additional treats, medications, toys, or personal items you would like to be in your pup’s suite.
What hotel amenities will be available for my dog?
Each hotel guest will receive personalized attention which will include individual walks, exercise in the fitness center with his or her friends, relaxation time (as needed) in their suite, and a brief rest time during meal times. Our Private Chef will be onsite to provide Room Service as requested. We also offer a variety of spa services to send your pup home feeling like the important Noble dog that he or she is.
I have multiple dogs. Can they share a hotel suite?
Absolutely! Our suites are designed to give all dogs plenty of space and are large enough for families to stay together.
My dog has special health/social concerns. What care will they receive?
Whether your dog is staying overnight in the hotel or if you just need someone to look after him or her during the day with our Day Stay program, some Noble pups may prefer some peace and quiet. Your dog has the option to relax in a suite as well as go on multiple walks and receive individualized attention throughout the day.
Are there any breed restrictions?
We do not have any breed restrictions; however, every Noble dog will go through an interview process during which he or she will be evaluated by our Concierge staff.
Are there any age restrictions?
Your pup must be old enough to have received the final rounds of all three required vaccines (Rabies, DHPP, and Kennel Cough). Senior Citizens are welcome to join in as well and will be able to relax as needed.
Are there any size restrictions?
We do not have any size restrictions. Our fitness groups will be assigned based on size to accommodate all of our furry friends.
When can I drop off and pick up my dog from the hotel?
If your Noble pup is staying overnight with us we highly recommend dropping off as early as possible so he/she has plenty of time to romp with his friends in the fitness center. Check out for the hotel is 12pm. If you are unable to pick up at 12pm your dog will be checked into daycare at a half day rate. Pick ups can occur as late as 10pm but do require an additional late fee if it is past our lobby hours.
Is my dog safe overnight?
A Hotel Concierge will be on duty 24/7 to provide quality care for all of your pup’s needs and to attend to any concerns or special requests.
Will I be able to watch my dog in the hotel or fitness center?
Yes. Our entire facility is equipped with WebCams so you can keep an eye on your Noble dog in the fitness center and in their suite. We also have viewing windows in the fitness center and offer Skype sessions for hotel guests.
What vaccines does my dog need to receive prior to staying in the hotel or participating in the fitness center?
We require all our Noble dogs to be up to date on Rabies, DHPP (Distemper) and Kennel Cough (Bordetella).
Expired vaccinations require at least 5 day wait period for the vaccination to begin to take effect, note, full protection can take up to 14 days. Renewing vaccinations early is essential for protecting your pet. We do accept titers if you chose not to vaccinate.
Does my dog need to be spayed/neutered?
All pups participating in our Fitness Center group play must be spayed/neutered by 7 months. Please direct any questions about exceptions to our Concierge. We will do our best to work with every Noble dog and his/her special circumstances.
What should my dog bring for the fitness center?
Each Noble dog is required to wear a quick-release collar equipped with a name tag including a current phone number. Please feel free to bring any meals, medications or treats you would like your pup to have throughout the day.
What should my dog bring to etiquette class?
Each Noble dog should wear a quick release collar with leash and a harness if needed. Please also bring treats as your pups reward throughout class. We do sell small bite size treats that work great for training in our marketplace.
Do big and small dogs play together?
No, we separate by size and temperament for the safety of all of our guests.
Is my dog guaranteed group play?
All dogs will go through an interview process. This gives us a small glimpse into their behavior. We will always be adamant about providing a safe environment for all dogs and continuing to assess all dogs in our care. Just like humans sometimes dogs have bad days. If we feel your dog is frustrated or misbehaving in group play we will monitor and work with your dog however some dogs require more time in a suite away from the stimulation to regroup. Our promise is to always communicate with you about their behavior.